FAQ

Do I need to remove my crystal and flowers before lighting my candles?

Absolutely! As stated in our safety instructions you must remove all objects from the candle before lighting to avoid glass overheating.

Where are you based?

We are based in the north of the United Kingdom

Do you ship internationally?

We currently ship around the UK and Europe. We do not ship to the US, Canada or overseas, however we are working to ship worldwide within the next few months.

Are your candles cruelty free?

Absolutely. Our candles are cruelty free and made from soy wax. 

How long will my delivery take to arrive?

7-10 days from when your order is placed.

How do your personal payment plans work?

Our personal payment plans are a great way to split the cost of your purchase over a number of months. We offer tailored plans for statement items, which require a non-refundable deposit (please note that any payments after are also non-refundable,) and once the item is paid off, it is then shipped your way!